Mobile switchboard|Mobile hotline|Used on Smartphone

THE SERVICES OF CGV TELECOM

Bringing customers true values and helping them maximize new business opportunities.

Cloud Contact Center service

Providing businesses with virtual switchboard, Call Center, Omni Channel, and Contact Center solution packages to make customer care easier.

3CX PBX software

Providing businesses with virtual switchboard, Call Center, Omni Channel, and Contact Center solution packages to make customer care easier.

Hotline 1900/1800

Providing businesses with virtual switchboard, Call Center, Omni Channel, and Contact Center solution packages to make customer care easier.

Voice Brandname

Providing businesses with virtual switchboard, Call Center, Omni Channel, and Contact Center solution packages to make customer care easier.

Zalo Cloud Connect

Providing businesses with virtual switchboard, Call Center, Omni Channel, and Contact Center solution packages to make customer care easier.

THE OUTSTANDING FEATURES OF CGV TELECOM

8 Reasons Why Customers Should Choose CGV Telecom as Provider

Official Authorized Distributor

Registering Hotline Numbers, 1800, 1900 Voice/SMS Brandname with New Technology and Fast Procedures 24/7

Utilize Anytime,
Anywhere

Use Even Without Internet/3G/4G/Wifi Connection, Installable on All Smartphone, Webphone, and IP Phone Devices

Exclusive Collection of Premium Numbers

Select Mobile Hotlines, 1900, 1800 from Various Network Providers

Save Costs
Significantly

No Investment Costs, System Operation Costs, Office Telephone Equipment Costs. Save up to 65% on Outgoing Call Costs

Efficient Centralized Management

Efficient Customer Service Management Across All Channels: Phone, Email, Live Chat, Facebook, SMS, with Two-Way Inbound and Outbound Interaction, Visual Reporting Interface

No Need to Change Existing Systems

Integrate PBX with Existing Business Software: CRM, ERP, eCommerce, POS, etc., at No Additional Cost

Easy
to Use

Get instructions from an expert to install it right away on your smartphone, IP phone, Webrtc, Softphone or PC or personal computer

Quick
Deployment 24/7

Commitment to Deploy Within 30 Minutes of Working Hours

BRINGING CONVENIENCE TO YOUR BUSINESS!

The voice customer service platform gives businesses a 360-degree view of customers. The best experience and multi-channel communication with customers the way customers want in the 4.0 era

Calls/month

Customers were taken care of

The agencies and organizations that have used

Businesses currently using the service

BUSINESSES HAVE FULL FREEDOM OF CHOICE!

A diverse range of solutions for various business models.

1900/1800 HOTLINE

Unique mobile hotline number displayed when making outgoing calls.
No limit on concurrent calls
Switching from Viettel, Vinaphone, Mobifone networks
Increase the success rate of connecting to customers to 90-95% compared to fixed-line numbers.

Detail

3CX MOBILE CLOUD PBX

All interaction channels including: Facebook, Zalo, email, phone, text messages, live chat… are consolidated and intelligently segmented according to the business’s requirements.
Bringing all the features of a professional PBX system
Set up an automatic switchboard in just 10 minutes
Directly choose a phone number from the CGV Telecom repository for immediate use.

Detail